At Digi Wolves, we strive to ensure your complete satisfaction with our services. If for any reason you are not entirely satisfied with your purchase, we’re here to help.

1. Eligibility for Returns

• To be eligible for a return, your request must meet the following conditions:
  • You must contact us within [number] days of the purchase date.
  • The service must be unused and in the same condition as when you received it.
  • The service must be in its original packaging.
  • Proof of purchase must be provided.

2. Exclusions

• Certain services are exempt from being returned. These include:
  • Customized services tailored specifically to your requirements.
  • Digital downloads or services that have been accessed or utilized.

3. Process for Returns

• To initiate a return, please contact our customer service team at [email/phone number] to obtain a return authorization.
• Once your return request is approved, we will provide you with instructions on how to proceed.
• Please ensure that the service is securely packaged to prevent any damage during transit.
• You are responsible for the return shipping costs unless the return is due to our error.

4. Refunds

• Upon receipt and inspection of the returned service, we will notify you of the status of your refund.
• If your return is approved, a refund will be processed to the original method of payment within [number] days.
• Refunds may be subject to deduction of any applicable fees, such as transaction fees or restocking fees, as outlined in our terms of service